Exact Synergy Enterprise

Installing Exact Synergy Enterprise using the ProductUpdater_T15

Introduction

When all prerequisites from the installation are met, it is time to install Exact Synergy Enterprise itself.

Just like our other Exact software, the Exact Synergy Enterprise installation software is available in different languages. The Exact Synergy Enterprise installation software is called ProductUpdater_T15_XX.exe, where xx is the language code. For American English, the file is Productupdater_T15_AE.exe. For Dutch, the file is Productupdater_T15_NL.exe and for German, the file is Productupdater_T15_DE.exe.

Note: Do not use ProductUpdater_T8_XX.exe as this is used for Exact Synergy by default.

Explanation

You can download the ProductUpdater_T15_AE.exe from the Exact Synergy Enterprise environment. After the application has been started the following screen will be displayed:

Fields

Product line - This product updater can only be used to install Exact Synergy Enterprise.
Install mode - There are two installation methods available for Exact Synergy Enterprise. These are:

Internet installation – Select this option to download the program directly from the Exact Synergy Enterprise live environment.
CD installation – Select this option to install Exact Synergy Enterprise from a CD.

Please enter your credentials section

Web site - The Exact Synergy Enterprise program is directly downloaded from the update site which is https://update.exactsoftware.com.
User name - Type the user name used to log into one of the portals specified above.
Password - Type the password for the user name.
Domain - Type the name of the domain to which the user account belongs, such as EWEB for resellers and customers and EXACT-SOFTWARE for Exact-Software employees.
Authenticate - Click this button to validate your credentials. When the validation fails, for example when entering an incorrect web site, user name or password, an error message will be displayed. When the validation is successful, the Please enter your credentials section will be disabled and the Release field in the Installation section will automatically refresh and display the highest allowed product update or service pack that you can download.

Installation section

Release - Select the release number of Exact Synergy Enterprise that you want to install. The highest allowed product update or service pack that you can download will automatically be displayed.
Installation directory - Type or select the path of the directory where Exact Synergy Enterprise is installed, for example, e:\Synergy.
Update software - Select the method of software update. This setting is important when updating the software. For the first installation, leave the default option During download as it is.
Download demo company - Select this check box to download the files of a demo company during the installation.

Note: This section is available only when the validation is successful.

Click Ok to start the installation of the Exact Synergy Enterprise program.